Return

Retractation

The right of withdrawal shall be 14 days. (If the 14-day period expires on a Saturday, Sunday or a holiday or non-working day, it is extended until the next working day.) Or the Consumer Buyer has one right to cancel his order.

The right of withdrawal may not be exercised if the returned product is unfit for marketing. (Missing original packaging, missing accessories, new product, or used)

In order to exercise its right of withdrawal, the Buyer must return to the Seller the product (s) concerned within the aforementioned period and ask for reimbursement by sending the parcel in registered with acknowledgment of receipt, having first contacted the after-sales service SHOPMYBOXX address sav@shopmyboxx.com.

You must also include the form below

Download the form

For more information, please refer to the Sales Terms and Conditions.

SHOPMYBOXX AFTER SALES SERVICES TEAM